Responsible Gaming at qbaji
Gambling is entertainment. qbaji provides the tools and guidance to help every Bangladeshi player stay in control and play within their means.
Why Responsible Gaming Matters
qbaji is committed to providing a safe, fair, and enjoyable betting environment for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi. We believe that gambling should always remain a form of entertainment, never a financial necessity or an escape from life's pressures. When gambling stops being fun, it is time to step back, and qbaji is here to help you do exactly that.
Responsible gaming is not just a legal requirement — it is a core value at qbaji. Every tool we offer, every limit we allow you to set, and every piece of guidance on this page exists because we genuinely care about the wellbeing of our players. If you ever feel that gambling is negatively affecting your life, your finances, or your relationships, please use the resources available on this page or contact our support team immediately.
Recognising Problem Gambling
Problem gambling can develop gradually and may not be immediately obvious — to you or to those close to you. Understanding the warning signs is the first step toward getting help. The following behaviours may indicate that gambling has moved beyond healthy entertainment and is becoming a problem:
- Spending more money on gambling than you originally planned or than you can comfortably afford to lose.
- Chasing losses — continuing to gamble in an attempt to recover money you have already lost.
- Neglecting work, family, or other responsibilities because of time spent gambling.
- Borrowing money or selling personal belongings to fund gambling activity.
- Feeling restless, irritable, or anxious when attempting to reduce or stop gambling.
- Hiding gambling activity or lying to friends and family about the time and money spent gambling.
- Using gambling as a way to escape stress, depression, loneliness, or other negative emotions.
Take Control With qbaji's Built-In Tools
qbaji provides a full suite of responsible gaming tools that every registered player can access directly from their account settings. These tools are designed to help you set boundaries, manage your play, and take a break when you need one. Using them is simple and takes only a few minutes to set up.
Setting and Managing Your Deposit Limits
Deposit limits are one of the most effective tools for keeping your gambling within a budget you are comfortable with. On qbaji, you can set a limit on the total amount you deposit over a daily, weekly, or monthly period. Once a deposit limit is active, you will not be able to add funds beyond that amount until the limit period resets. You can set or adjust your deposit limits at any time through your account settings.
Increasing a deposit limit is subject to a mandatory 7-day cooling-off period. This delay is intentional — it gives you time to consider whether an increase is the right decision for you. Decreasing a deposit limit, on the other hand, takes effect immediately with no delay, ensuring that you can always act quickly to protect yourself.
How to Self-Exclude From qbaji
Self-exclusion is a formal agreement between you and qbaji that prevents you from accessing your account and placing bets for a defined period. It is available to any registered player and can be activated at any time. qbaji strongly encourages players who feel that gambling is negatively affecting their life to consider self-exclusion as a proactive step toward regaining control.
To activate self-exclusion on your qbaji account, follow the steps below. Our support team is available 24/7 to assist you through the process if you need help at any stage.
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1
Contact SupportOpen the live chat on qbaji.vip or email [email protected]. Tell the support agent that you would like to activate self-exclusion on your account.
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Choose Your Exclusion PeriodSelect your preferred exclusion period: 30 days, 90 days, 180 days, or permanent exclusion. Permanent exclusion means your account cannot be reopened under any circumstances.
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Verify Your IdentityFor your security, our support team will verify your identity before processing the self-exclusion request. This ensures the exclusion is applied to the correct account.
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Exclusion ConfirmedYour account will be locked immediately upon confirmation. Any remaining balance will be returned to you via your registered payment method after the exclusion period ends (for fixed-term exclusions).
Taking a Short Break With the Time-Out Tool
Not ready for a full self-exclusion but need a break? qbaji's time-out feature allows you to pause your account for a shorter period — 24 hours, 7 days, or up to 30 days. During a time-out, your account is suspended: you cannot log in, place bets, or make deposits. Your account balance is preserved and any pending withdrawals will continue to be processed normally.
The time-out feature is ideal for players who want to take a step back and reassess their gambling habits without committing to a lengthy exclusion. At the end of the time-out period, your account will automatically become accessible again. If you feel you need a longer break, you can always extend the time-out or upgrade to a full self-exclusion by contacting support.
Keeping Gambling Away From Those Under 21
qbaji has a strict policy of zero tolerance for underage gambling. The platform is available exclusively to individuals aged 21 and above. During registration, all players are required to confirm their age and identity. qbaji reserves the right to request additional identity documentation at any time to verify compliance with the minimum age requirement. Any account found to belong to a player under the age of 21 will be closed immediately, all associated funds will be returned, and the matter may be referred to relevant authorities.
If you share a device with family members who are under 21, we strongly recommend using parental control software to restrict access to gambling websites, keeping your qbaji account password confidential, and logging out of your account when you are not using it. This is particularly important during family gatherings around Eid, Durga Puja, or Pohela Boishakh when shared devices are more commonly used.
qbaji's Commitment to Safe Play
qbaji pledges to never encourage irresponsible gambling behaviour. We do not market directly to players who have self-excluded, who are on a time-out, or who have contacted us for support with a gambling problem. We do not offer bonuses or promotions that are designed to pressure players into exceeding their comfort zone. All promotional activity on qbaji is subject to fair and transparent terms, and players are always free to opt out of marketing communications at any time.
We continuously review and improve our responsible gaming programme to reflect best practices and to better serve the Bangladeshi player community. We work with our payment partners — including bKash, Nagad, and Rocket — to ensure that our deposit and withdrawal processes remain transparent and that players always have full visibility over their financial transactions on the platform.
We Are Here to Help — 24/7 Support
If gambling is causing you distress — financial, emotional, or otherwise — you do not have to face it alone. The qbaji support team is available around the clock via live chat. There is no judgement. Our team is trained to help players access the tools they need and to provide guidance on next steps, whether that means setting a deposit limit, starting a time-out, or activating full self-exclusion.
Ready to Play Responsibly?
qbaji is here for entertainment. Explore our FAQ for answers about account tools, or log in to your account to set your deposit limits and session reminders today.